Shipping & Returns
Last Updated ( Thursday, 29 January 2009 )

SHIPPING Shipping is FREE when you order 8 or more cases of embalming fluid (Humectant, Free Flo and Plasma Flo count as 1/2 case each). Any stocked sundries added to a qualifying fluid order will also ship FREE! All products available for purchase on line will be shipped via UPS. In-Stock orders placed before 12:00 PM Central time will be shipped same-day. You will receive a UPS tracking code via e-mail when your order has shipped. RETURNS If you receive an order containing defective parts/products or an order with portions missing, you must contact Frigid Fluid Co. or your Frigid sales representative within 45 days of the date of your original invoice to inform the company in order to have the items replaced at no charge. Defective items must be returned to Frigid Fluid Co. within 60 days of the original invoice in order to receive replacements at no charge. After 60 days, missing or defective parts will be replaced at the originally invoiced price plus freight. A 20% restocking fee will be assessed if the items are returned for credit after 60 days. This policy does include missing parts on Frigid warranted products, but does not include defective parts on Frigid warranted products. Defective parts under a Frigid warranty will be replaced at no charge for the life of the warranty, but only upon return of the defective parts to Frigid Fluid Co. The manufacturers' return policies shall apply to all those items that are not manufactured by Frigid Fluid Co.

Last Updated ( Thursday, 29 January 2009 )